This Privacy Policy explains what personal information codwin collects from players in the Philippines, how that information is used, who it may be shared with, and what rights you have over your own data. We are committed to handling your information responsibly and in line with applicable data protection standards. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you have questions about a specific point, our support team is available around the clock and the FAQ page covers the most common data-related queries from Filipino players. We review this policy regularly and will notify you of any material changes.
When you register and use the codwin platform, we collect information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred e-wallet or bank account information. We also collect technical data automatically when you access the platform, including your device type, operating system, browser, IP address, and session activity logs. If you contact our support team, we retain records of those communications to help resolve any follow-up issues. We do not collect more information than is reasonably needed to deliver a safe and functional gaming experience for players in the Philippines.
The information we collect is used primarily to manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the games and promotions available on the platform. We also use your data to detect and prevent fraud, monitor for responsible gaming concerns, and comply with any legal or regulatory obligations that apply to our operations. Aggregated and anonymised data may be used internally to improve platform performance and user experience. We will not use your personal information for purposes that are incompatible with those described in this policy without first obtaining your consent. For details on how promotions are managed, visit the Promotion page.
codwin does not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — but only to the extent necessary for them to perform their services. All third-party partners are required to handle your data securely and in accordance with applicable privacy standards. We may also disclose your information if required to do so by law, court order, or a competent regulatory authority. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where possible.
We apply industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews of our systems. Your account data is retained for as long as your account remains active and for a reasonable period thereafter to meet legal and regulatory requirements. If you request account closure, we will delete or anonymise your personal data in accordance with our retention schedule, except where we are legally required to keep certain records. We encourage you to use a strong, unique password and to log out of your account after each session to further protect your information.
As a player based in the Philippines, you have the right to request access to the personal information we hold about you, to ask for corrections if any details are inaccurate, and to request deletion of your data where permitted by law. You may also object to certain types of processing or ask us to restrict how we use your information in specific circumstances. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We will not discriminate against you for exercising your data rights. For general questions about your account, the FAQ page is a good starting point before reaching out to support directly.
The codwin platform uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue improving it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players, and we use this insight to prioritise improvements. You canmanage your cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform work. We do not use cookies to track your activity across unrelated third-party websites. Our cookie practices are reviewed periodically to ensure they remain proportionate and transparent for all users accessing the platform from the Philippines.
The codwin platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18, and registration is not permitted for minors. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe a minor may have registered on the platform are encouraged to contact our support team immediately. Responsible gaming is a core part of how we operate, and you can learn more about our safeguards on the Responsible Gaming page.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When we make significant changes, we will notify registered players through the platform or by other appropriate means. The date at the bottom of this page indicates when the policy was last revised. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the platform after any updates have been published constitutes your acceptance of the revised policy.
Last updated: January 2025. This policy applies to all players accessing codwin from the Philippines.
Review the full rules and obligations that apply to your codwin account, including platform usage, account management, and payment terms for Filipino players.
Read Terms & ConditionsFind tools and guidance to help you stay in control of your gaming activity, including deposit limits, self-exclusion options, and support resources available in the Philippines.
View Responsible GamingGet quick answers to common questions about your account, payments, data requests, and platform features — all written for players in the Philippines.
Go to FAQNow that you know how we protect your data, create your free account and start enjoying fish games, bingo, and more — all from your mobile, anywhere in the Philippines.